CNN INDUSTRIAL SDN BHD care about your Personal Data protection and privacy. This notice clarifies how we process your data from the point we collect, use, share, dispose of and the security measure that we established to ensure your personal data is well protected.


We collect your data which range from your name, email address and contact details. 


Complete details on each type of Personal Data are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

We gather your personal data from 

  1. Registration/contact Form – available on our website or request from our general email:
  2. Purchase Form
  3. Cookies

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact us.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.


We collect your personal data to

  1. Process your request to purchase our products and services
  2. Deliver our products to your desired address and location
  3. After Sales & Services support
  4. Marketing purpose  


We only process your Personal Data at our operating office in Puchong, Selangor and in other places where the parties involved in the processing is located. We take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. 

Only designated personal have an access to your Personal Data, carried out using computers and /or IT enabled tools, following organizational procedure and modes, strictly related to the purposes indicated.


We take these measures to protect your personal data:

  1. By ensuring your Personal Data is kept as required by Act 709
  2. By ensuring our staff not to misuse your Personal Data
  3. By performing contract/agreement with system vendor, appointed courier company.


Your Personal Data shall be processes and stored for as long as required by the purpose they have been collected for. We may be allowed to retain Personal Data for a longer period whenever the User has given a consent to such processing, as long as such consent is not withdrawn. Furthermore, we may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


You have the rights to:

  1. Correct/update your Personal Data
  2. Access your Personal Data which we process and keep with us
  3. Withdraw your consent for us to process your Personal Data


You can contact us or submit your inquiry in regards to the processing of your Personal Data by email to or call us at 603-5882 5884 / 012-279 0288